top of page
TERMS AND CONDITIONS
Welcome to the Printstint website. This document sets out the terms and conditions that apply when you visit our website, use our services or buy our products.
By accessing or using the website, using our services or purchasing our products, you acknowledge that you have read, understood, and agree to be bound to the terms and conditions contained in this document (collectively, the “Terms”) together with any additional Printstint terms particularly applicable to you and the services you utilise and products you purchase.
Printstint (Pty) Ltd (2023/118396/07) is a printing business that provides products and services to clients who prefer to outsource their document management and printing. Printstint owns and operates www.printstint.co.za and all of its related blogs, websites, applications, channels, platforms, and other media forms (collectively, the “website”).
About some of the terminology we use in this document
1 - The terms "you" and "your" are used interchangeably in these Terms and refer to all persons accessing the website or using our products or services for any reason whatsoever.
2 - The terms "us", "our" or "we" refer to Printstint or its possession.
3 - The term "product" refers to goods we produce for you at your request.
4 - The term "services" refers to services we perform, at your request, in the administration, management, and production of your orders.
5 - The term "order" refers to the request submitted by you in writing offering to purchase products from us.
6 - The term "work" refers to all products and services provided by Printstint to you.
7 - The term "intellectual property" refers to all the rights related to intellectual property and proprietary material of any nature whatsoever owned, co-owned or licenced, as the case may be, by an individual or entity and includes but is not limited to layouts, designs, content, material, information, data, logos, icons, text, graphics, images, advertisements, trade names, trademarks, and insignia.
8 - The term "working days" means any day other than a Saturday, Sunday or public holiday.
9 - The term "working hours" means the hours between 09h00 and 16h00 on any working day.
10 - Not all terms are necessarily defined in order.
It is important to note the following
1 - The website, services, products, and these Terms are subject to change without notice.
2 - These Terms explain the terms and conditions that apply when you access or use our website and the core provisions that apply when you use any of our services or purchase any products from us. Depending on the exact services you use, you may also need to conclude additional agreements with us. These agreements will contain more specific terms and conditions relating to the exact services and fees to be expected. All such additional agreements are incorporated by reference into these Terms.
3 - These Terms are updated or amended from time to time and will be effective from the time that we upload them to the website. Any amendments and updates shall supersede and replace any previous Terms. Your continued access or use of our website, services or products constitutes your acceptance to be bound by the Terms, as amended. It is your responsibility to read these Terms periodically to ensure you are aware of any changes.
4 - This document contains the entire agreement between us and you in relation to the subject matter hereof. Except as contemplated in point 3 above, no alteration, cancellation, variation of, or addition hereto will be of any force or effect unless reduced to writing and signed by all the parties to these Terms or their duly authorised representatives.
5 - If you need clarity regarding our Terms, kindly contact us at theresa@printstint.co.za who will gladly assist you.
6 - These Terms were last updated on 3 October 2023.
The website is owned and operated by Printstint. Any unauthorised use of the website may give rise to a claim for damages and/or be a criminal offence.
We reserve the right to make improvements, to change, to suspend or to terminate any aspect or feature of the website at any time and without notice provided that any transactions or functions already concluded through the website will not be affected by such suspension or termination.
1 - All content on the website is published in good faith and is for general information purposes only.
2 - We do our best to provide an informative and factual website; however, we do not guarantee the accuracy, completeness or reliability of any information on the website and your reliance on such information is solely at your own risk.
3 - We may publish third-party information, opinions and reviews on the website in relation to the products and services we offer. All such information, opinions and reviews are those of the authors and not Printstint and while we make every reasonable effort to present such information accurately and reliably, we do not endorse, approve or certify such information, nor guarantee its accuracy, completeness or reliability and it is accepted as fact and is provided "as is". As such, we shall not be responsible or liable for any losses or damages that may arise from your reliance on the information, opinions or reviews, howsoever these may arise.
4 - We do not guarantee that the website, information or downloads are error-free or that they meet any criteria of performance or quality.
5 - While we take reasonable measures to ensure the integrity of the website and its contents, we do not guarantee that any files, downloads or applications available via the website are free of viruses or any other data or code which has the ability to corrupt, damage or affect the operation of your system.
1 - The website may include links to other sites. While we try to provide links to only reputable and ethical sites, we do not own or endorse these other sites and we do not accept responsibility or liability for information, content, material, products or services provided, contained on or accessible through any other sites. Your access and use of other sites remains solely at your own risk and on the terms set by the relevant third-party operator of the other sites.
2 - We do not claim to own the content on other sites which may be linked or shown on the website. Should the owner of any content showcased on the website want the content to be removed, please write to theresa@printstint.co.za to request the removal of such content.
3 - You may not frame the Printstint website.
1 - Subject to adherence to the Terms, we grant you a personal, non-exclusive, non-assignable and non-transferable, revocable, limited licence to use and display all content and information contained on the website solely for your own personal, non-commercial use on any machine of which you are the primary user. However, nothing contained on the website or in these Terms should be construed as granting any licence or right to use any intellectual property without the prior written permission of Printstint.
2 - You may not utilise the website in any manner which may compromise the security of our networks or tamper with the website in any manner whatsoever, including but not limited to gaining or attempting to gain unauthorised access to the website or delivering or attempting to deliver any unauthorised, damaging or malicious code to the website, all of which is expressly prohibited. Any person or entity which does so, or attempts to do so, shall be held criminally liable. Further, should Printstint suffer any damage or loss, civil damages shall be claimed by us against you.
3 - You agree that you shall not yourself, nor through a third party:
3.1 - sell, rent, lease, transfer, assign, distribute, host or otherwise commercially exploit the website;
3.2 - copy, reproduce, distribute, translate, adapt, republish, vary, modify, download, lease, licence, sub-licence, display, post, transmit, encumber or in any other way deal with any part of the website for any reason and in any manner, unless it is consistent with the intent and purpose of these Terms;
3.3 - make derivative works of, change, decompile, disassemble, or reverse engineer any part of the website;
3.4 - access the website in order to build a similar or competitive website;
3.5 - write and/or develop any derivative of the website or any other software program based on the website;
3.6 - modify or enhance the website; or
3.7 - remove any identification, trademark, copyright or other notices from the website;
4 - We reserve the right to take legal action as we may deem necessary to preserve the security, integrity, and reliability of the website and all our network and back-office applications.
5 - Any future release, update or other addition to the functionality of the website shall be subject to these terms.
You may not use the content, including but not limited to our logos, photographs, images, and copy, on our website without prior written consent. Failure to comply with this will constitute an unlawful infringement of our or our licensors intellectual property rights.
1 - All the intellectual property and proprietary material on the website is owned (or co-owned or licenced, as the case may be) by Printstint, its shareholders, associates, and/or partners, whether directly or indirectly, and as such are protected from infringement by domestic and international legislation and treaties.
2 - Subject to the rights afforded to you in these Terms, all other rights to all intellectual property on the website are expressly reserved and no right, title or interest in any intellectual property or information contained in this website is granted to you. You may not copy, download, print, modify, alter, publish, broadcast, distribute, sell or transfer any intellectual property, content, images or graphics or other material on the website or the underlying software code whether in whole or in part, without the written consent of Printstint first being granted, which consent may be refused at our discretion. No modification of any intellectual property or editorial content or graphics is permitted. Should you breach these provisions, Printstint and/or the rightful intellectual property rights owner may launch legal proceedings against you for a breach of contract, resulting in a claim of damages against you.
3 - We reserve the right to make improvements or changes to the intellectual property, artwork, design, information, content and other materials on the website at any time without notice.
4 - Where any of the website intellectual property has been licensed to us or belongs to any third party, all rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time and you agree to comply with such third-party terms and conditions.
5 - By submitting reviews, comments or any other content (other than your personal information) to us for posting on the website, you automatically grant us a non-exclusive, royalty-free, perpetual, irrevocable right and licence to use, reproduce, publish, translate, sub-license, copy and distribute such content, in whole or in part, and to incorporate it in other works in any form, media or technology, now known or hereinafter developed, for the full term of any copyright that may exist in such content. Subject to this licence, you retain any and all rights that may exist in such content.
6 - Irrespective of the existence of copyright and unless otherwise expressed, you acknowledge that Printstint is the proprietor of all material on the website.
7 - Any enquiries relating to intellectual property must be directed to us at theresa@printstint.co.za.
1 - The website may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion in the website complies with all applicable laws and regulations.
2 - Printstint, its partners, directors, shareholders, employees, affiliates, agents, and consultants accordingly exclude, to the maximum extent permitted in law, any responsibility or liability for any error or inaccuracy appearing in advertising or sponsorship material.
Any personal information obtained through the website is treated as confidential and will be protected in terms of the Protection of Personal Information Act (Act 4 of 2013).
1 - These Terms are subject to the provisions of the Electronic Communications and Transactions Act 25 of 2002 ("ECTA") and any of the Terms that are in conflict with any of the compulsory provisions of the ECTA will be deemed to have been modified so as to comply with such provisions of the ECTA.
2 - Any person or entity who commits any of the offences detailed in Chapter 13 of the ECTA (specifically Sections 85 to 88) shall, notwithstanding criminal prosecution, be liable for all resulting liability, loss or damages suffered and/or incurred by Printstint, its agents and/or partners.
We provide printing and related products and services to clients who prefer to outsource their document management and printing.
We reserve the right to make improvements, to change or to discontinue any product, service or feature and to change our prices at any time and without notice provided that any agreements, transactions or services already concluded will not be affected by such change or termination.
1 - Prices are provided on request and are based on the products and services required.
2 - We may, from time to time, advertise the price of our products or services on the website or in promotional material. We are entitled to limit the time frame or remove or change these prices at any time. We will honour the website or promotional price if it is valid at the time of an order and payment.
3 - Prices quoted or published on the website or in promotional material apply on the condition that the order information on which the prices are based does not change after the order has been placed. Any changes you make after a quote has been accepted may incur additional costs which will be charged separately.
4 - Any discounts, promotions or incentives are provided at our sole discretion.
5 - We are currently not a VAT registered supplier. All prices quoted for products and services exclude VAT and any other applicable taxes and fees, unless otherwise stated and required by law. Any such additional charges and VAT which may apply to a particular transaction will be clearly indicated to you on the quote.
6 - For more information about our prices, please submit a request or send an order to theresa@printstint.co.za and we will email you a quote.
Ad hoc orders
You are welcome to place orders with us on an as-needed basis. All ad hoc orders will be quoted individually and are subject to these Terms.
Orders can be sent to theresa@printstint.co.za who will be happy to assist. We will only quote on orders or requests submitted to us in writing.
Fixed service agreements
We specialise in providing continuous printing services for clients with high print demands. Kindly contact us at theresa@printstint.co.za and we will provide you with a customised quote and service level agreement.
1 - All work will be quoted before any orders are processed and we will email you a written quote when you submit a request or an order.
2 - Before any work commences, the quote must be signed by the person responsible for the account.
3 - By signing the quote, you agree that the work described in the quote is accurate and what is required. This is a binding agreement.
4 - Quotes are based on the information supplied by you and the prices are determined by that information. If you request any changes to the original information after accepting a quote, additional charges may apply and will be quoted and charged separately.
5 - Once you have accepted a quote and work has commenced, you are not entitled to cancel the order and you will be responsible for the full cost of the quoted work.
6 - All quotes are valid for a period of 15 days.
7 - Where the work is to be delivered in instalments, each delivery shall constitute a separate order and failure by us to deliver any one or more of the instalments in accordance with these Terms or any claim by you in respect of any one or more of the instalments shall not entitle you to treat the quote as a whole as repudiated or cancelled.
8 - The quote is a legally binding agreement and is the basis of all orders processed by Printstint. Any amendments or changes may promote a new quote or an additional quote and will only be considered if requested in writing. All terms, conditions, and fees outlined in the quote form part of these Terms and are binding.
9 - We need to record some of your personal information when you place an order with us. We will take all reasonable measures to ensure your personal information is secure. However, we cannot be held responsible or liable if an event beyond our reasonable control results in a loss to you. Please read our Privacy Policy for more information about how we protect your personal information.
10 - Please contact theresa@printstint.co.za who will gladly assist you with a quote.
1 - Work will only commence once the requested deposit has been paid and reflects in our bank account.
2 - Deposits must be made directly into our bank account, the details of which will be provided on the quote.
3 - All outstanding balances are due on delivery of the products.
1 - Once we receive confirmation of the deposit, we will send an invoice to the email address you provide. By submitting an order you agree to this form of invoicing.
2 - All invoices are payable on delivery of the products.
3 - All products remain the property of Printstint until payment is received in full.
4 - If legal proceedings are issued, you will be liable to pay all Printstint's associated costs, including but not limited to legal fees, court fees, attorney fees, and debt collection fees.
5 - In the event that you do not receive, misplace or delete an invoice, you can contact us at theresa@printstint.co.za and we will email you a copy of the invoice.
1 - The turnaround time is calculated at the time the quote is issued and is determined by the information you provide, the size and complexity of the order, and existing orders in our production queue.
2 - Turnaround time is measured in working days and commences when we receive your deposit and written approval of any proof. Working days do not include weekends and public holidays and these days will add to the turnaround time of your order.
3 - We reserve the right to change the turnaround time quoted if you do not accept the quote within 48 (forty-eight) hours.
4 - While we do our best to keep our turnaround times as short as possible and meet the quoted deadlines, we shall not be held responsible or liable for any delays in delivery that are outside of our control, including but not limited to any delays or changes on your part; the inadequacy or unsuitability of any information or materials supplied by you; any inability to procure the materials, supplies or equipment required to complete an order; load shedding, malfunction or failure of any power infrastructure; and any interruption or failure of technical systems and services. Please read our Force Majeure clause for more information on how such an event may affect you.
5 - The quoted turnaround times do not include delivery times.
6 - We reserve the right to apply a surcharge to any order that requires a prioritised turnaround time (“rush order”) outside of our standard turnaround times.
7 - We will provide a quote for the surcharge applied for a rush order and work will only commence once you have agreed to this fee and it reflects in our bank account.
8 - We reserve the right to refuse a rush order if we do not believe we can meet the requested turnaround time.
9 - In the event that we fail to deliver a rush order in the agreed time for reasons other than those referred to in point 4 above, our responsibility and liability is limited to refunding to you only the surcharge fee paid in respect of the rush order.
10 - Any refusal or failure by us to accommodate or deliver any one or more rush orders or any claim (if any) by you in respect of any one or more rush orders shall not entitle you to treat the quote as a whole as repudiated or cancelled.
1 - The delivery prices quoted are for delivery by Printstint to a single address in major Ekurhuleni Metropolitan Areas.
2 - Split deliveries, alternative delivery methods, including delivery by courier, or schedules and deliveries to other destinations are available on request and will be charged on a case-by-case basis.
3 - Deliveries shall be accepted when tendered. If you or another authorised signatory are not present at the agreed delivery address to accept delivery, we shall be entitled to charge extra for any subsequent redelivery attempts.
4 - Unless otherwise agreed in writing, in which case an extra charge may be made, delivery will be to kerbside at your address and you will make arrangements for off-loading and for any additional transportation to your storage facility.
5 - Deliveries will only take place on working days during standard working hours. No deliveries will be made on weekends, public holidays or after hours.
6 - In the event of non-delivery, you must notify us in writing within 5 (five) days of notification of despatch of the products.
7 - We reserve the right to arrange courier delivery to outlying areas. We will advise you of this in advance and include the courier fee in the quote we provide.
1 - You are welcome to request a pre-production sample product (“proof”) printed with your custom content before commencing an order.
2 - The proof will attract a fee which is payable in advance. If you place an order based on a proof, the cost of the proof will be deducted from the final order amount if the cost of the proof is less than 5% of the final total.
3 - The proof we supply will be accurate for layout, content, and finish and all final work will match the standard and quality of the proof.
4 - We make every reasonable effort to obtain the best possible colour reproduction on your prints and photocopies; however, due to the inconsistent nature of colour printing, variation is inherent in the printing process. You understand and accept that we shall not be required to guarantee an exact colour match between your print-ready file or any previously printed items and the finished product, Pantone colours (also known as spot colours) shall not be accurately reproduced and that we shall not be liable for minor inconsistencies found in the print. You also accept and understand that we will not issue refunds for this service.
5 - All proofs must be approved by you in writing.
1 - All files you provide must be ready to print without any corrective action from us. We shall not be responsible for checking the accuracy or suitability of the content of a file and we will not replace or refund any orders that are defective due to an error on your part, including but not limited to spelling mistakes, typographical or grammatical errors, poor image quality, low resolution images, poor instruction or ordering errors. Please review your print-ready files carefully before ordering.
2 - If a file is not suitable for output on equipment normally adequate for such purposes we may charge a fee for any necessary adjustment or we may reject the file without prejudice to our rights to payment for any preliminary work and/or costs incurred.
3 - It is your responsibility to maintain a copy of the files you supply to us.
1 - You may submit your digital files by email or upload them using Dropbox or Google Drive.
2 - All files must be submitted as a print-ready PDF, have a resolution of 300 dpi or higher, be sized to the required print size, and be formatted to CMYK.
1 - Pre-printed files are accepted on a case-by-case basis and by prior arrangement only.
2 - We will arrange to have the files collected for a fee which is payable in advance. If you place an order based on the file, the cost of the collection will be deducted from the final order amount if the cost of the collection is less than 5% of the final total.
3 - We reserve the right to reject any files that may adversely affect our equipment, including but not limited to files that have been damaged, folded, stapled, punched, bound, stitched or glued or contain materials not suitable for use in our equipment.
4 - While we make every reasonable effort to obtain the best possible reproduction of your file, we do not guarantee the print quality of the final product. You understand and accept that deterioration in overall print quality is inherent in the printing process when printing from a pre-printed file.
5 - We reserve the right to charge a fee for handling the files.
6 - We reserve the right to refuse to print pre-printed files.
1 - We are happy to include custom items or special materials in your order at your request; however, it is your responsibility to provide any items or materials not included in our standard product range with clear instructions about how they must be included. Bespoke elements include but are not limited to paper and card stock, pre-printed materials or branded items, unique formats and sizes, inserts, finishing elements, and personalised packaging. We retain the right to charge a fee for the handling and processing of bespoke elements.
2 - We use paper and print stock recommended and tested for the equipment we use. If you ask us to print on a unique, custom or pre-printed medium, we cannot guarantee the result and we shall not be held responsible or liable for any problems in the resulting print.
3 - We reserve the right to refuse to print on any medium we feel will pose a risk to our equipment or return an unfavourable result.
4 - Any materials or items you have supplied to us are deemed to have been supplied at your risk (unless otherwise agreed in writing) while in our possession or in transit to or from us and you should insure accordingly.
1 - We do not use third-party providers to fulfil our orders and all work is completed in house by our own staff.
2 - In the event that you require additional products or services that we do not offer, you must obtain those products and services directly from your preferred provider at your own cost. Under no circumstances will we transact or liaise with third-party providers on your behalf.
3 - We may, from time to time and in our sole discretion, provide referrals to third-party providers. While we try to provide referrals to only reputable providers, we have no control over their products or services and we are not responsible or liable for the products or services they provide. Should you choose to, you engage these providers entirely at your own risk and on the terms set by the provider.
We shall not be held responsible or liable if you order a product that is not suitable for its intended use. It is your responsibility to ensure that the products you order from us are fit for purpose and suitable for their intended use. We will take all reasonable steps to assist you in choosing the correct product if you so request.
If any product we deliver is not what you ordered, is damaged or defective or is of the incorrect quantity, we shall have no responsibility or liability other than to replace, repair or refund the products.
1 - If any product is defective or damaged, we will repair or replace it. In some cases and at our sole discretion we may issue a credit for its value.
2 - All faults must be reported to us, in writing, within 48 (forty-eight) hours of receiving the products.
3 - We offer a 100% guarantee against faulty workmanship and delivery damage (where the product is delivered by Printstint and excluding deliveries or handling by couriers or third parties). In these cases we will collect the product at our own expense and replace or repair it and deliver it to you within the next 10 (ten) working days.
4 - Replacements or repairs for rush orders will be delivered within 10 (ten) working days and we will refund any surcharge paid for the rush order.
5 - You must return the full quantity of defective product to us before a replacement, repair or credit is issued. If you fail to make the defective product available to us, we shall hold that you have accepted the product and no replacements, repairs or credits will be provided.
6 - Where we offer to replace or repair a defective product, you must accept the offer unless you can show clear cause for refusing to do so. If you opt to have the product replaced or repaired by any third party without reference to us, you automatically revoke your right to any remedy from us, including, but not exclusively, the right to a credit in respect of the work done by Printstint.
7 - In the case where you send the product to a third party for further processing, we will assume you have inspected and approved the product before forwarding it. We will not accept responsibility or liability for any defects or damages after a third party has processed the product.
8 - If a product is damaged or defective so that you may in law reject it, it is your responsibility to supply a written account of your reasons for rejecting the product and provide samples for our inspection within 7 (seven) days of delivery of the product, failing which you shall be deemed to have accepted the product.
9 - We will not replace, repair or refund any orders that are not fit for use or are defective due to an error or mishandling on your part.
10 - We shall not be held responsible or liable for stock inconsistencies due to manufacturer defects, including but not limited to size, shade or construction. We do our best to pick up any defects before completing your product, but we cannot guarantee that we will always find all potential problems. We shall not be held responsible or liable for or refund you for defects that are beyond our control.
11 - We shall not be responsible or liable in respect of any claim (if any) unless you have complied with the requirements above.
12 - Defects and damages can be reported to us at theresa@printstint.co.za.
1 - We provide you with a lot of flexibility and opportunity when it comes to understanding the exact products and services we offer, as well as choosing and paying for products and services that are suitable for you and your needs. This means that should you use our products and services and order ongoing products and services, it is assumed that the products and services are fit for your purpose and refunds will therefore not be provided for any related bases.
2 - As such, unless otherwise required by applicable laws, we do not refund any fee which has been paid by you when purchasing our products and/or using our services. This also means that we are under no obligation to return any fee already paid for an order where you cancel the order or terminate the use of the services before the order has been completed or if you breach any of the Terms.
3 - Due to the bespoke, made-to-order nature of the products and services we provide, you shall not be entitled to a "cooling off" period to cancel the work ordered and all products are non-refundable and non-returnable.
4 - Deposits are non-refundable. We may, in our sole discretion, consider issuing a partial refund or credit depending on the status of the order at the time of cancellation. If work has commenced, you will be responsible for all materials used and costs incurred and unwanted items cannot be returned or refunded
5 - With the exclusion of an event of Force Majeure, any surcharge paid for a rush order is non-refundable.
We will not print any material which we believe is or may be illegal, offensive, extreme or libellous in nature or an infringement of the proprietary or other rights of any third party.
We will not print or copy material under copyright and we reserve the right to ask you for proof of ownership or licence. You are responsible for obtaining all necessary authorities and consents to reproduce, non-exhaustively, all intellectual, proprietary, and/or copyrighted material prior to instructing us to reproduce the same. Further, you indemnify us against any demands, actions, costs, expenses, losses, and damages that may arise from the reproduction of such material by us.
By contracting with us you agree that you shall hold in the strictest confidence and not disclose to any third party information acquired in connection with any aspect of the products and/or services offered by Printstint.
We take all reasonable steps to protect your personal information in terms of the Protection of Personal Information Act (Act 4 of 2013). Please read our Privacy Policy for more information about how we protect your personal information.
We are fortunate to work with wonderful customers and businesses, but, every once in a while, we encounter a customer who is rude, unreasonable or inappropriate. We retain the right to deny, suspend or cancel any orders with you at our reasonable discretion and with immediate effect based, amongst other reasons in our sole discretion, on breach of these Terms or the Privacy Policy, unethical conduct, breaking the law or abusive, offensive, prejudiced or inappropriate behaviour.
1 - By using the website or the services or by purchasing a product, you warrant that:
1.1 - you have read and agreed to the Terms and that you will use the services and the website in accordance with them;
1.2 - you have the authority and capacity to enter into the Terms;
1.3 - you shall not make any misrepresentations and that the information you provide in the ordering process about you, your company and/or your status is true, accurate and complete in every aspect;
1.4 - you lawfully possess and submit all information to Printstint for the use of the services;
1.5 - by providing your personal information on an order, you warrant that the person placing the order is you and/or you have the legal authority to act on behalf of a corporate entity;
1.6 - you are above the age of 18 (eighteen) years old and have the legal capacity to understand, agree with, and be bound with the Terms;
1.7 - you shall not assign, transfer, charge, sub-contract, create any trust over or deal in any other manner with the Terms or all or any of your rights or obligations under the Terms;
1.8 - you will not rely solely on any information provided by Printstint or the website and that you take all responsibility for the decisions you make with regard to the products and services;
1.9 - you will not post, upload, replicate or transmit any content or information through the website that is or could reasonably be considered to be in breach of confidence, in breach of privacy, threatening, harassing, defamatory, abusive, racist, sexist, discriminatory, unlawful, harmful, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically or otherwise objectionable, or restrict any person in any way from properly using the website;
1.10 - you will not send any unsolicited electronic messages or use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of the website, including but not limited to uploading or making available files containing corrupt data or viruses via whatever means or deface, alter or interfere with the front end ‘look and feel’ of the website or the underlying software code;
1.11 - you will not infringe the intellectual property or other rights of any third party or the website or email, upload, or provide to Printstint any content or material that you do not own or do not have the right to reproduce, publish, print, photocopy or distribute;
1.12 - you are responsible for obtaining all necessary authorities and consents to reproduce, non-exhaustively, any content or material prior to instructing Printstint to reproduce the same;
1.13 - you will not use the website platform for any commercial purpose other than as expressly provided for by Printstint herein;
1.14 - you will not use the services or the website to breach any applicable law or regulation or perform or encourage any illegal activity including, without limitation, promoting or facilitating money laundering or financial crimes; and/or
1.15 - you will not facilitate or assist any third party to do any of the above, failing which, such breach of warranty will be automatically deemed to be material, allowing Printstint its full array of rights against such an infringing user, such as (but not limited to) pursuing a civil and/or criminal case against the infringing user.
2 - The website is only available on compatible devices connected to the internet. It is your responsibility to obtain these devices and any data network access necessary to utilise the website. The network’s data and messaging rates and fees may apply if you use the website and you shall be responsible for such rates and fees. Further, you indemnify, defend and hold Printstint harmless from any direct or indirect liability, loss, claim, expense or damages (including reasonable legal fees) related to the actions or requirements of any telecommunications authority or supplier of telecommunication services or software.
3 - Without prejudice to any of Printstint’s other rights (whether at law or otherwise), Printstint reserves the right to deny you access to the website and/or the services where Printstint believes (in its reasonable discretion) that you are in breach of any of thee Terms.
4 - Printstint does not guarantee that the website, or any portion thereof, will function on any particular hardware or device.
1 - You use the products, services and the website entirely at your own risk.
2 - The products, services, and the website, including any intellectual property appearing therein, are provided "as is" and "as available". Printstint makes no representations or warranties, express or implied, including but not limited to warranties as to the accuracy, correctness, completeness, reliability, availability, accessibility, usability or suitability of either the products, services or the website, including any information contained in it.
3 - Printstint, its partners, directors, shareholders, employees, affiliates, agents, and consultants do not warrant that the products, services or the website, including any information contained in it, shall be error-free or that they shall meet any criteria of performance or quality.
4 - Printstint, its partners, directors, shareholders, employees, affiliates, agents, and consultants expressly disclaims all implied warranties, including but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy.
5 - Printstint, its partners, directors, shareholders, employees, affiliates, agents, and consultants accept no responsibility or liability whatsoever for any loss or damage, whether direct or indirect, consequential or arising from information made available on (or by means of) the website (including the information posted in any third-party content, opinion or review) and/or transactions or actions resulting therefrom or from the products and services offered.
6 - Printstint, its partners, directors, shareholders, employees, affiliates, agents, and consultants accept no responsibility or liability whatsoever for any costs, expenses, fines or damages, including but not limited to direct or indirect loss or damages, including any economic loss, special loss, incidental loss, consequential loss, loss of profits or any form of punitive damages, howsoever arising, resulting from the facilitation and offering of the products and services, and access to, or use of, the website in any manner.
7 - Printstint, its partners, directors, shareholders, employees, affiliates, agents, and consultants accept no responsibility or liability whatsoever for any harm, costs, expenses, fines or damages, including but not limited to direct or indirect loss or damages, including any economic loss, special loss, incidental loss, consequential loss, loss of profits or any form of punitive damages, howsoever arising, suffered by you in relation to any information transmitted over the internet. Information sent over the internet cannot be guaranteed to be completely secure as it can be intercepted, lost, monitored or corrupted and Printstint is therefore not responsible for the accuracy or safety of any message sent by email or automated systems over the internet, including the use of the website’s chat, messaging, transfer or contact functions, whether from Printstint to you or you to Printstint. You bear all risk of transmitting information in this manner and Printstint reserves the right to request independent verification of any information transmitted over the internet and you consent to such verification should Printstint deem it necessary.
8 - Printstint takes reasonable security measures to ensure the safety and integrity of the website and to exclude viruses, unlawful monitoring and/or access from the website. However, Printstint, its partners, directors, shareholders, employees, affiliates, agents, and consultants do not warrant or represent, either expressly or implied, that your access to the website will be uninterrupted or error-free or that any information, data, content, software or other material accessible through the website will be free of bugs, viruses, worms, trojan horses or other harmful components. Your access to and use of the website remains solely at your own risk and you should take your own precautions accordingly.
9 - Printstint, its partners, directors, shareholders, employees, affiliates, agents, and consultants accept no responsibility or liability whatsoever for any costs, expenses, fines or damages, including but not limited to third-party claims, direct or indirect loss or damages, including any economic loss, special loss, incidental loss, consequential loss, loss of profits, or any form of punitive damages, howsoever arising, resulting from a defective or damaged product. Printstint’s liability (if any) shall be limited to Printstint replacing or repairing the defective or damaged product or crediting its value against any invoice issued for the product provided Printstint is notified immediately of the defect or damage. This liability shall fall away and be expressly excluded if you attempt to correct or allow third parties to correct or attempt to correct the defect or damage without the prior written approval of Printstint. Where Printstint performs its obligation to rectify the defect, under this condition Printstint shall not be responsible or liable for any claims occasioned by a defective or damaged product and you shall not be entitled to any further claim in respect of the product nor shall you be entitled to repudiate the quotation, refuse to pay for the work or cancel further deliveries.
10 - The liability of Printstint for faulty execution of the website as well as all damages suffered by you, whether direct or indirect, as a result of the malfunction of the website shall be limited to Printstint rectifying the malfunction, within a reasonable time, provided Printstint is notified immediately of the damage or faulty execution of the website. This liability shall fall away and be expressly excluded if you attempt to correct or allow third parties to correct or attempt to correct the website without the prior written approval of Printstint;
11 - Printstint, its partners, directors, shareholders, employees, affiliates, agents, and consultants shall not be liable for indirect loss, consequential loss or third party claims occasioned by a delay in completing the work or for any loss to you arising from delay in transit, whether as a result of Printstint's negligence or otherwise.
1 - You agree to indemnify, defend and hold harmless Printstint, its partners, directors, shareholders, employees, affiliates, agents, and consultants from any claim, demand, action or application or other proceedings, including for attorneys’ fees and related costs such as tracing fees, made by any third party and arising out of or in connection with your purchase of the products and use of the services and/or the website in any way.
2 - You agree to indemnify, defend and hold harmless Printstint, its partners, directors, shareholders, employees, affiliates, agents, and consultants from any claim, demand, action, or application or other proceedings, costs and expenses (including but not limited to the defence of a claim, attorneys’ fees and related costs such as tracing fees and disbursements), losses and damages arising out of or in connection with the printing by Printstint of any content or material that is illegal or unlawful, including matter which is libellous or harmful or infringes the copyright, patent, design or any other intellectual, proprietary, personal or other rights of any third party or misuses the confidential or personal information of a third party. The indemnity shall include, without limitation, any amounts paid on a lawyer's advice in settlement of any claim that any matter is libellous or such an infringement.
3 - You agree to indemnify, defend and hold harmless Printstint, its partners, directors, shareholders, employees, affiliates, agents, and consultants from any direct or indirect liability, loss, claim, expense, and damage (including reasonable legal fees) related to your breach of these Terms or any other express or implied terms and conditions.
4 - You agree to indemnify, defend and hold harmless Printstint, its partners, directors, shareholders, employees, affiliates, agents, and consultants from any direct or indirect liability, loss, claim, expense and damage (including reasonable legal fees) related to any unavailability of, or interruption in, the services, the production of products, and/or the website which is beyond the control of Printstint.
5 - This clause will survive termination of this agreement.
In the event that Printstint is prevented, directly or indirectly, from performing any of its obligations in these Terms or any other express or implied terms and conditions as a result of any unavailability of or interruption in the services and/or the website that is beyond the control of Printstint, including but not limited to load shedding; malfunction or failure of any power infrastructure; interruptions, malfunctions, breach, loss or failure of network, communication, computer (software and hardware) or technical systems and services; any inability to procure materials required for the performance of the services and/or production of the products; inadequacy or unsuitability of any information, instructions, documentation, files, materials and/or data supplied by you; death; accident; theft; vandalism; epidemics or pandemics; flood; fire; drought; lightning; acts of God; nuclear events; chemical contamination; strikes; protests; riots; civil or military disturbances; acts of war or terrorism; political upheaval or interference; imposition of sanctions; change of law, legislation or regulation; governmental intervention; malfunction, destruction or failure of public infrastructure or utilities; etc (“Force Majeure”), Printstint, its partners, directors, shareholders, employees, affiliates, agents, and consultants shall accept no responsibility or liability whatsoever for any costs, expenses, fines or damages, including but not limited to direct or indirect loss or damages, including any economic loss, special loss, incidental loss, consequential loss, loss of profits or any form of punitive damages, howsoever arising, resulting from any failure or delay to perform its obligations while such event persists, regardless of whether the circumstances in question could have been foreseen.
In the case of a Force Majeure event:
1 - we will inform you about the delay as soon as circumstances reasonably permit and define its consequences and expected period of duration;
2 - we will take reasonable measures to resume performance as soon as possible under the circumstances;
3 - any Printstint obligations in these Terms or any other express or implied terms and conditions shall be suspended for the duration of the event;
4 - all work shall be suspended for the duration of the event with a commensurate extension of any delivery schedules;
5 - you may, by written notice to us, elect to terminate any work in progress and pay for any work done and materials used;
6 - if you do not notify us in writing about your wish to terminate any work in progress, you agree to accept delivery of, and pay for, the completed work when it becomes available;
7 - any surcharge paid for a rush order shall be refunded or credited at the sole discretion of Printstint, depending on the status of the work at the time of the event of Force Majeure.
1 - These Terms and all other express or implied terms and conditions shall be governed and construed in accordance with the laws of the Republic of South Africa and the parties agree to submit to the jurisdiction of the courts of South Africa.
2 - Your purchase of products, use of the services and access or use of the website, any downloaded material from it and the operation of these Terms or any additional terms (including any transaction concluded pursuant thereto), shall be governed by and construed in accordance with the laws of the Republic of South Africa only.
Site owner - Printstint (Pty) Ltd (2023/118396/07)
Telephone number - 069 262 1915
Website address - www.printstint.co.za
Email address - theresa@printstint.co.za
Printstint is entitled without notice, in addition to its other rights herein and any other remedy available to it at law, to terminate, cancel, and/or deny you use of the website and services, or to claim specific performance of any obligation, without prejudice to Printstint’s right to claim damages, should you:
1 - breach any of these Terms;
2 - breach any additional Printstint Terms that may specifically apply to you and the services you utilise and/or products you purchase;
3 - fail to pay any amounts owing to Printstint;
4 - use the website in an unauthorised manner;
5 - infringe any statute, regulation, ordinance or law; or
6 - for any other reason in Printstint’s sole discretion.
Breach of these Terms and all other express or implied terms and conditions entitles Printstint to take legal action without prior notice to you and you agree to reimburse the costs associated with such legal action to Printstint on an attorney and own client scale.
1 - Each of the parties chooses their service address for the purposes of the giving of any notice, the serving of any process and for any other purposes arising from these Terms as being:
1.1 - in the case of Printstint, at theresa@printstint.co.za; and
1.2 - in your case, at the email and addresses provided by you to Printstint in the ordering process.
2 - Notice shall be deemed as given 48 (forty-eight) hours after an email is sent, unless the sender is notified that the email address is invalid. Alternatively, we may give you notice by registered mail, postage prepaid and return receipt requested, to the address which you have provided to us. In such case, notice shall be deemed given 7 (seven) days after the date of mailing.
3 - You acknowledge that all agreements, notices, or other communication required to be given in terms of the law or these Terms or any additional terms may be given via electronic means and that such communications shall be "in writing".
4 - Each of the parties will be entitled from time to time, by written notice to the other, to vary its service address to any other address which is not a post office box or poste restante, provided that the change will become effective only 14 (fourteen) days after service of the notice in question.
5 - Notwithstanding the above, any notice given in writing in English, and actually received by the party to whom the notice is addressed, will be deemed to have been properly given and received, notwithstanding that such notice has not been given in accordance with this clause.
1 - Nothing in these Terms or any additional terms shall affect the rights of the consumer.
2 - No indulgence, leniency or extension of time granted by Printstint shall constitute a waiver of any of our rights under these Terms or any additional terms and, accordingly, we shall not be precluded as a consequence of having granted such indulgence, from exercising any rights against you which may have arisen in the past or which might arise in the future.
3 - Words importing the singular will include the plural and vice versa. Words importing one gender will include the other genders, and words importing persons will include partnerships, trusts and bodies corporate, and vice versa.
4 - The headings to the paragraphs in these Terms or any additional terms are inserted for reference purposes only and will not affect the interpretation of any of the provisions to which they relate.
5 - We make no representation that the content of the website is appropriate or available for use outside of South Africa. Access to the website from territories or countries where the content of the website is illegal is prohibited. If you access this website from locations outside of South Africa, you are responsible for compliance with all local laws.
6 - You may not access or use this website or the services in violation of South African export laws and regulations.
7 - In the event that you fail to pay any amount timeously or breach these Terms or any additional terms, you shall be liable for all legal costs (on the scale as between attorney and client and including collection commission) which may be incurred by us in relation to the payment failure or breach.
8 - Each sentence, paragraph, term, clause and provision of these Terms or any additional terms and any portion thereof shall be considered severable and if, for any reason, any such sentence, paragraph, term, clause or provision is held to be invalid, contrary to, or in conflict with any applicable present or future law or regulation or in terms of a final, binding judgement issued by any court, it shall to that extent be deemed not to form part hereof and shall not impair the operation of, or have any effect upon such other sentence, paragraph, term, clause or provision hereof as may otherwise remain valid or intelligible, which shall continue to be given full force and effect and bind the parties hereto.
9 - No term or condition of these Terms or any additional terms is intended to breach any peremptory provisions of any consumer protection legislation and any regulations thereto ("prohibited provision"). Any breach of any such prohibited provision shall be governed by the provisions of clause 8 above.
10 - You may not access or use our website or services or purchase our products if you do not agree to all our Terms or any additional terms that may apply to our services and products.
11 - Should you have any complaints or queries, kindly address an email to us at theresa@printstint.co.za.
These Terms were last updated on 3 October 2023. We may periodically update these Terms or any additional terms without prior notice. Kindly ensure that you are acquainted with our most recent Terms and our Privacy Policy prior to visiting our website, using our services or purchasing any of our products.
bottom of page